Order-Eclipse

Database Management

Unlock the true value of your customers

A well-managed database helps you get more from your budget, make the most of data-driven marketing and improve customer relations and loyalty – giving you a robust return on your investment.

Key services

• Database development, hosting and management
• Business intelligence
• Data enhancement and profiling
• Bespoke marketing and campaign specific database builds
• Recall programmes
• Case management systems
• Contact management solutions
• Outbound lead generation and tracking
• Customer satisfaction surveys
• FastStats (data analysis and mining)

Why use Eclipse?

This is where our experience comes into its own.  Independent research* shows that our clients regard Eclipse as best-of-breed in this area.

We’ll transform your data into a strategic asset – whether you need a simple system or large-scale applications.  And we make your data work harder for you.  From broad demographic analysis to a sharp focus on individual customers, we get at the answers you need to perfect your marketing strategies.

• Eclipse designs and develops databases that put our clients in control of their customer relationships – and we deliver on every one of our promises.
• We keep your data completely up-to-date and error-free – with tried and tested automated and manual procedures, as well as online updating options for your customers.
• We use your data to build a complete picture of your customers and to segment and target your markets.
• From this intelligence, we extract the insights you need to drive your business forward.

 *Bi-annual research across client base