The Eclipse Blog

Dialogue is a two-way street
Author Eclipse Marketing | 19/04/12 |

There has been a great deal of discussion in the media about how consumers are using social networking sites when it comes to brand communications. A study from media agency Sixth Sense, part of

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brand, communications, consumers, customers, facebook, social media, Social networking, twitter
Channels of communication
Author Eclipse Marketing | 12/01/12 |

Gone are the days when contacting a company means having to sit in a queue on the telephone - there are so many ways to contact a brand, a customer can choose how they want to get in touch.

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brand, contact channels, customer, email, facebook, twitter

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Dialogue is a two-way street
Battle of the sectors
Open to contact?
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How do you tweet yours?
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Trust in CRM
It’s all about communication
Good Account Management is vital